FedEx will scan this placard and that will then bill the receiver's account.Ĭurrently available in the US and Canada. When FedEx delivers the parcel to the recipient, the recipient supplies their account placard. Shipping services that support One Rate package types include: ShipStation supports the use of FedEx One Rate® flat-rate package options for domestic shipments for non-cash accounts.įirst, you must choose an applicable shipping service to use the appropriate FedEx One Rate® package type when you configure a shipment. If needed, you can print both documents in ShipStation by selecting the Forms option in the Order Details or going to the Forms column in the Shipments tab. If ShipStation is not able to submit customs information through ETD (either because it's not enabled for your FedEx account, or because the destination country does not support ETD), you will need to print any necessary customs forms and include them with the shipment.Ĭertificate of Origin for qualifying international shipmentsįor qualifying shipments between USMCA countries, FedEx will include a Certificate of Origin with their commercial invoice. Labels created using ETD will have ETD printed on the label. ShipStation will automatically attempt to submit customs information electronically through the FedEx ETD program. However, you may still wish to void labels you don't use for improved accuracy in your shipment reports. FedEx does not charge your account upon label creation in ShipStation.Īny FedEx labels you create in ShipStation that are NOT used will not be billed on your invoice. See our FedEx Ground Economy article for more details.įedEx bills you for only the labels you use, which are invoiced monthly to your FedEx account. This story will be updated if further details come to light.Enable FedEx Ground Economy services (formerly called SmartPost) for use in ShipStation. Any suspicious text messages or emails should be deleted without being opened and reported to For more tips on detecting online scams, visit the FedEx Customer Protection Center at. Unfortunately, scammers often invoke the names of trusted brands when attempting to take advantage of the public and FedEx is one of many companies whose brand has been abused in this way. On, one of the scams the company advises that its customers be on the lookout for was, "Unexpected requests for money in return for delivery of a package, often with a sense of urgency." That's exactly what this FedEx email scam for a "package delivery notification" was all about.īy email, FedEx shared the following statement with us:įedEx does not send unsolicited text messages or emails to customers requesting money or package or personal information. We strongly advise against giving any of these websites your data. Upon clicking on the URL, we were led to, then redirected to , a website that displayed an "Express" logo without the word "Federal" in front of it.Īt the end of the steps, the website redirected to, a page that asked for personal information and a credit card number. The link in the scam email led to the URL, /pemotion/tixrin.html, which was followed by a long string of additional code that likely was for the scammers' own tracking purposes. We investigated the link in the email and found that it was a phishing scam, meaning that the scammers were looking to obtain personal information and financial data. The scammers sent the email in the hope that people might click the link, not look up the tracking number. The tracking number was real, but the package associated with it had already been delivered in April 2022. Use your order number to track and receive your package!Įxpected delivery: 1 - 2 days Investigating the Scam You have (1) package waiting for you in our warehouse, ready for delivery. Your package delivery Notification ID#0164278468-735
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